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Bela Hailstorm Jacket
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Bela Hailstorm Motorcycle Textile Jacket
Description :
- Outer shell: Polyester
- Soft fix mesh interior lining
- CE approved
- Removable polyester quilt liner with one mobile and document pocket
- Nice and soft feel fabric at collar
- Four Waterproof pockets on front and one documents pocket on back
- Detachable ventilation pockets on chest and shoulder.
- Nice padding at shoulder and cuff area
- CE approved armor protectors on shoulder, elbow and back
- Reflective elements for night time visibility on front and back
- Velcro closing collar and snaps on cuff along with zips
- Additional with pant attachment zipper
- Size Adjustable straps/belt on Arms and vest.
- Max Zips
Valuesbig believes on a well defined returns policy
which allows buyer to return goods or even cancell order in following
scenarios;
- Product materially different from what you ordered.
- Item (s) damaged during transit.
- Shipment was missing items or accessories.
- Shipment received late (does not apply in
case both buyer and seller has agreed to it)
- (Delivery receipt showing that item has been received at least 7 days late from the expected delivery date.
In case one of above condition apply, shipment charges are always borne by Seller. Valuesbig Marketplace will email shipping label to Buyer.
In all other cases where buyers and seller both mutually agrees i.e Buyer changes his minds after purchase, return shipping charges are borne by the buyer. However, some of our top sellers have even more gracious policy of Free Returns. Buyers please check Specific Seller Return Policy to know more.
Return an item
Before you start a return, please check details like return shipping address and packaging etc and details of our Return Policy displayed on Product Page.
To return an item for a refund or replacement:
- Go to Account Setting and select item which you need to return.
- Select return this item and narrate reason for return. Your feedback will improve seller quality and service and in turn, will also bring efficiency in our marketplace.
- If you want to document the condition of returned item so that you may handle any dispute later-on, you may upload photos of item (s) you would like to return as evidence. We have added useful features in our return section for adding photos.
- You must either close the order by clicking Confirm Receipt in Delivery Confirmation Request within 10 days from shipment date Or Open Return and Refunds within this period. You must return the item within 10 working days of your return/replacement request.
- In case there is an issue with your order as mentioned above, Valuesbig will send you free return shipping label in your registered email. So keep checking your email.
- In case seller offers free returns/replacement, you can ask him for authorization to book shipment on his courier account OR to provide seller free return shipping label. You may find free return shipping label inside your original shipment based on Seller Return Policy.
- You can also work out a solution directly with seller to return an item. This will help seller to maintain their seller rating.
- As per your request, the seller either ships replacement within 10 Working days of receiving the returned item in good shape or requests Valuesbig to process refund.
- Valuesbig will process all refund requests within 5 working days .
- If you are returning an item because it did not match description or it is materially different from what you ordered, Valuesbig Money Back Guarantee may help you instead. For more information, please visit our section
- In case you get a favorable decision in Money Back Guarantee Claim, return shipping will always be borne by the seller.
- You can always ask us to step-in and Lodge Money Back Guarantee Claim, in case Seller does not provide solution within 10 days of opening dispute.
- We would ascertain your claim and ask the seller to provide any defence arguments. However, Valuesbig would make a decision within 14 days of such claim escalation to us and would process refunds (if any) within one week of its decision.
Please note that refunds to credit card may take upto 30 days to process.
Note to Sellers: Shipping label which Valuesbig Marketplace will send to Buyer, are always on Seller account.
PLEASE NOTE:
SELLER RETURN POLICY WILL SUPERSEDE THIS POLICY IF IT OFFERS MORE GRACIOUS TERMS TO BUYER.
Cancellation, return and size change policy
Can I return a product?
Most products purchased at maximo-moto.com and at Máximo-Moto stores can be returned, provided they retain the original packaging and are in perfect condition . Including accessories, documentation and original packaging, otherwise the good will suffer depreciation.
In accordance with the exceptions to the Right of Withdrawal regulated in RDL 1/2007, the return of those customized products will not be accepted.
You will only be responsible for the decrease in value of the assets resulting from a manipulation other than that necessary to establish the nature, characteristics and operation of the goods.
Once the merchandise is received in our warehouse, and after checking the status of it, the amount will be refunded, according to the payment method made by the customer, except in cash, which will be refunded by bank transfer and, In any case, within a period not exceeding 14 calendar days from the receipt of the returned merchandise. The direct cost of the return of the good will be borne by the customer as collected in the LGCU.
Can I change a product?
Most of the products purchased at maximum-moto.com can be changed, as long as they keep the original packaging and are in perfect condition . There are some exceptions and certain deadlines to make the return.
In accordance with the exceptions to the Right of Withdrawal regulated in RDL 1/2007, the return of those customized products will not be accepted.
You will only be responsible for the decrease in value of the assets resulting from a manipulation other than that necessary to establish the nature, characteristics and operation of the goods.
Once the merchandise is received in our warehouse, and after checking the status of it, the change will proceed. The direct cost of the return of the good will be borne by the customer as collected in the LGCU.
FIRST FREE CHANGE IN PENINSULA AND BALEARIC
The first change will be totally free for purchases made in the Peninsula and the Balearic Islands that exceed 50 euros. It will not be valid for the Canary Islands, Ceuta, Melilla, Azores and Madeira.
Only one change process per order will be accepted.
What are the terms of return or exchange of a product?
The return deadlines that are detailed below will start counting from the delivery of the order:
30 calendar days: for all products on our website
15 calendar days: for products with defect or tare.
In purchases made from December 1 to January 7, changes and returns may be made until February 15.
The product must be unused, unassembled and in perfect condition. Including accessories, documentation and original packaging, otherwise the good will suffer depreciation. In accordance with the exceptions to the Right of Withdrawal regulated in RDL 1/2007, the return of those customized products will not be accepted.
How do I make the return or exchange?
Contact our Customer Service +34 961 213 961 or [email protected] where they will inform you of how to start the change process or personally, at the Máximo-Moto stores in Valencia or Zaragoza.
Once the merchandise is received in our warehouse, and after checking the status of it, the amount or exchange will be refunded.
For returns, the direct cost of the return of the good will be borne by the customer as collected in the LGCU
Expenses arising from transportation, and which will not be reimbursed, will be subject to the following conditions:
- The return of the order in a Maximum-Moto Shop in Valencia and Zaragoza does not generate any expenses.
- Less than 50 euros, only the amount of the items will be refunded.
- Over 50 euros, an amount of 6 euros will be subtracted in the peninsula and the Balearic Islands. For Europe, consult customer service. The refund, in this case, will be made through transfer or PayPal.
What if I receive the order and the product has a defect or tare?
First of all you must take some proof photos of the defect and send them to [email protected] or by WhatsApp +34 602 222 355 along with your contact information.
Once the product is analyzed and the defect is checked, Máximo-Moto will take care of the postage corresponding to the recovery of the defective item and the shipment of the correct item.
The maximum period to request the exchange or return of the defective item is 15 business days from the date of receipt of the order.
And if the product does not match the order placed?
Máximo-Moto.com will take care of all expenses. Both the collection of the wrong product and the delivery costs of the correct order.
You will not carry out any reshipment of merchandise until the product subject to return or exchange in our warehouses has been verified, as well as the condition of the packaging and its accessories.
OUR RETURN SHIPPING ADDRESS
MAXIMO MOTO VALENCIA
Telephne: +34 961 21 39 61
Address: Calle Linares No.21
